Apr 09

This New Style Evolving

Woke up this morning to the ‘plop’ of the latest issue of Amateur Photographer landing on the doormat, complete with a 3/4-page bit on Fotopic.net’s demise, and an email from another potential ‘rescue’ bid I was asked to help with announcing that they’re pulling out of the bid because they don’t want the bad publicity. Ooh dear.

In other news, I have a few days off next week, hurrah! Cast your mind back: in 1999 when Nicky and I were on hols we designed the original photo gallery; in 2002 before we launched Fotopic.net we took a week off and sat by a pool writing it. Think history might repeat itself? (I really hope that’s the only bit that does repeat!)

It’s sunny outside, Nicky has a concert later today (St Matthew Passion at Leeds Town Hall), and I have to take care of the kids so no beer-garden shenanigans for me. If we don’t end up going away for a few days then we’ll probably be at The Hop on Monday for Open Mic; anyone out?

Apr 04

Thinking Of Rescuing Fotopic.net?

As an addendum to the last entry, I thought I’d paste the list of advice I gave to some interested parties over on the former-fotopic-users Google group, when it was suggested that the administrator might ‘plug it back in’ so folks could retrieve their images:

Bear in mind ‘just plugging it in’ carries a large cost. The costs of just running the hardware/connectivity/power for a single month alone amounted to about £3k, never mind the support and consultancy/technical costs in being able to work out the system and suchlike. That’s before you even start talking to the ISP about it.

If you are planning a rescue bid, it is not stored in any ‘typical’ file format. It’s mostly Linux (a mix of Debian and Slackware), requiring a 30Mbps connection at a mininum.

To set it live again (and potential bidders will need to have this in place) you will need:
- 2 x 56U racks, 10A power overhead each, transport and build of the clusters.
- A high level of expertise in Debian and Slackware Linux, especially thttpd, munin, Apache, PHP, Perl, and some C.
- RAID5 using 3Ware hardware, twdm (I think) and its foibles.
- Large-scale storage and content distribution systems.
- MySQL 5, database footprint of the largest DB is about 10 gig (that means it eats 10G of RAM on a quiet day). MyISAM and InnoDB are *required knowledge*.
- RFC1918, NAT, tunnelling.
- Ancilliary stuff: exim, tpop3d, and the custom photos-by-email interface.

In short, technically, this is not something “your mate’s son could do”.

Now the business requirements:
- Technical staff to set it up and keep it running. It doesn’t run itself – there are jobs to do at midnight every Monday morning (checking resets go through, etc.) and daily (purging storage, running housekeeping jobs, etc.)
- A new Paypal account to accept payments, this can take a few weeks to sort out. Alternatively another method of payment.
- Enough money to keep it going – FP was just about breaking before the bid fell apart in late December, I heard.

And the most important points if you ‘bring it back as it was’ are:
- Be prepared to have to service existing accounts who have paid, with no income.
- Be prepared to pay out to the Printshop people who are owed money if you want to keep them happy.
- Be prepared for users to take out their data and run. Bandwidth cost will be high for no remuneration.
- While the servers have had power to them (even if no connectivity) then the daily ‘dormant’ purge will have continued. There’ll be 3 weeks of purged users who disappeared without any warning. They’ll want answers.

Ultimately: even though in your mind it’ll probably be ‘coming in on a white horse to save the day’, there are a lot of pissed off users who will want blood. They don’t care if you’re different, or if you’re a new owner. This will go on for months, probably years. Is it worth it?

Well, no. The hardware is worth not much at all, I think the last time anything new was purchased was the new image cluster almost 3 years ago. The business is worth bugger all after loss of goodwill. You could probably pick it up for a song, but the moment the administrator makes the details of any purchase public it will get very busy indeed in terms of support. You’ll also have to bypass the DPA issues.

(You’d probably also need mine or Jon’s help and frankly neither of us are cheap, at least in beer ;) )

So there you go…!

Apr 04

Fotopic.net: A Month Of Sheer Hell

Well this has been a fun few weeks… not.

About a month ago, the photo hosting site fotopic.net which Nicky and I set up almost 12 years ago went titsup.com and disappeared off the face of the planet. I reckon at a conservative estimate there were around 25 million pics on there, and since I wrote this blog entry last year we had a few other half-hearted attempts at being ‘involved’ again on some level… anyway, it disappeared (owing to loss of revenue and business failure in a statement made last week) and subsequently went into administration. The two of us both had a think and since our new venture Pikfu.com (which now powers photos.jml.net) was probably at a stage where we could ‘do something’, we did a few back-of-a-napkin calculations and decided to bring the launch forward a few months.

I know the folks who acquired Fotopic.net quite well: I worked for one of the directors for almost 10 years in various companies, and have been a guest at anothers’ social parties in London. With that in mind, I set about trying to sort something out: a ‘rescue bid’ if you like. Nil desperandum, Mr Pyke!

Now, it’s no secret that the site was actively used by transport enthusiasts – the ‘spotters’ as we called them. It used to be a favourite trick of ours that we’d ask visitors to note what train number they arrived on, then go look it up on Fotopic: 99% of the time it was there. Of course the loss of Fotopic was a sad blow to lots of folks but the transport community took their grief to an entirely new level! Quite a few were pleasant and helpful when it came to finding a constructive way of sorting all this out, a lot were not. Passions run high but threatening me and my family via web forums was not the way to get things sorted out.

We also came to realise how much we were still named on Fotopic’s own stuff as well: domain names are sometimes still personally held in my own name for instance rather than the company’s, and the Paypal account still has my name on it as account holder (which resulted in all of the company Paypal accounts I deal with being suspended, another story which I’ll blog about when I get a resolution). Hey, even the IPv4 PI space had my JR1500-RIPE object associated with it still! I can’t do anything with stuff like that either as it’s under the control of the administrator, it makes life even more ‘interesting’ as I can’t resolve those issues…

So this continues: other former Fotopic admin team members got phonecalls from the press, I spent a good hour on the phone to The Register, the more militant spotters decide to post my home address publicly in the vain hope it’ll ‘help’. All a bit mad really. In the midst of this of course I’m working my tits off for my clients so I can pay the mortgage, implementing replacements for their Paypal gateways (hello Google Checkout!) and generally trying to keep my own head above water. Definitely not an easy task. In the meantime Fotopic has been offline for 4 weeks and is undoubtedly gone while I’m carrying the can as spotters snipe from the sidelines. Even Amateur Photographer did a few articles.

So, really, it’s not been fun at all – but the folks who’ve been kind, sympathetic, helpful and generally good eggs have been absolutely stellar. “Hearts and minds” does wonders: you guys are great, and the rest of them can bugger off. David Beilby for instance – whose persistance and eternal patience in moderating the former-fotopic-users Google group – has been splendid. It’s nice to see a lot of the good folks also joined my pikfu-users suggestion-and-testing group.

Epilogue: the eventual moral of the story from my point of view is, I suppose, when you leave a company or someone else acquires it then take the opportunity to go through everything and remove yourself from it ‘cos after all you never know what’ll happen when things go titsup.com.

Apr 10

Studio Valbonne, Saltaire, Fotopic.net and Stuff

It’s been a while since I last wibbled and that was an entry quite borne of frustration. That particular vent was over a week ago however, and since then lots has happened in work and play.

The main reason I’ve been quiet is that I’ve started working up in Saltaire for a rather large broadcast equipment manufacturer, going back to digital TV and firmware. I’m actually working in the same department as a childhood hero of mine who was infamous for hacking technology and was first published in 1982 in a magazine called BBC Micro User! It’s also a bit of a departure from my usual fare in that it doesn’t involve PHP in the slightest. Alright, admittedly I’m only on day 4 and thus in the honeymoon period still but I’m hopeful I can learn more about best practice and procedure in a larger software team.

I’m still doing stuff for the London chaps: I spent last Thursday down South writing specs and what-have-you, and pottering around the Peel Centre at Hendon. Even with the whole G20 thing going on there were a lot of trainees around and I was utterly flabbergasted at the size of the campus.

From there I went off to photograph Paleday at Studio Valbonne in West London – a venue with godawful lighting. I’d heard that Valbonne was one of the first and best discotheques in London so I’d hoped for better but instead we got a floodlight above the stage and lighting units that looked like they’d been bought from the local branch of Maplin. Still, the sound was good.

It was a showcase night, Paleday were the last act on but before them came a couple of girl bands who frankly appeared to be carbon copies of Girls Aloud. Both Candy Shop and The Bangbangs had tight choreography and recorded backing tracks, reasonably photogenic and lots of makeup. Paleday themselves were on form, the first time in a while they’d performed without any sequencers or laptops giving Anthony and co the freedom to fiddle around a bit. The shoot resulted in over 24GB of photos across the 5D and the 30D, and it would have been a bit better yield save for the bloody stupid error that I trusted the reports of the venue and left the flashgun back at the hotel. Still, next time eh, schoolboy error and all that.

I spent the weekend cleaning the house and doing DIY while Nicky was down in London visiting folks, and taking Ben to various childrens’ parties. Nothing much interesting but at least I got the photos sorted and got introduced to Singstar by Lou.

Easter weekend coming up, and it’s started with my leaving do from Gooroo, a bit of a quiet disappointing night but I got home in one piece and had some time with Nicky instead. I’ve been contracted to do some software updates for Fotopic.net and installed their new image system which seems to be working out OK (it’s all load-balanced, Sun servers, shared cache, lots of toys basically). We’ve got various guests over the course of the weekend too of course and no shoots booked so I think I’ll grab pics elsewhere if it’s sunny.

Really I’m just hoping for some good sound sleep, but since I’m off to The Hop with my brother tonight that’s not likely ;)

(BTW: happy birthday Dad!)

Jan 31

The Heyday

One of the little bits I wrote on our own photo gallery was a ‘random picture’ box. Given there’s almost 50,000 photos on there now you can get some interesting bits and bobs but one which made me think “crumbs, that was the heyday” was this photo when we sponsored a racing car a few years back.

I really hope it gets better.

Jan 27

Me, Nicky And Fotopic.net

Since Fotopic had its “time off” in early January there’s been quite a lot of speculation on what mine and Nicky’s relationship is with Fotopic.net, so perhaps it’s time for a statement…

Fotopic.net is now owned by Snappy Designs, a company in which neither myself nor Nicky have any share interest or directorships (although I think the domain is still on one of my servers). We aren’t employees, but we have helped out a bit when they’ve been unable to do stuff or have been confused about how things work (because after all Fotopic is a complex beast).

Right now Nicky works elsewhere, and I’m an IT consultant working with 4 other companies (none of which are related to Fotopic.net or Snappy Designs). If you want to know who’s involved in Snappy I’d suggest you go pull the Companies House file.

Although I’ve lurked on the Former Fotopic Users group over at Google and provided helpful (I think) information where possible, I’ve found myself in a position where to continue to do so attracts unwanted attention from undesirables.

This means that if you need Fotopic.net assistance, I’m probably unable to help at the moment (not to mention being unwilling to help if you bombard me with emails, threats, or hostile communications). I would suggest you email the role account help@fotopic.net where there is now a support team who I’m sure will be able to help with genuine queries, and a software development team who are working on the system now.

(Footnote: I got some really nice emails when trying to sort out the FUD in the outage, and lots of nice Fotopic.net users bought me virtual beers. It’s just sad when a few bad apples spoil the whole batch.)

Thanks for your understanding.

Aug 12

Last Saturday’s KCom Fun

Last Saturday we had a bit of ‘fun’ at Fotopic.net involving our hosting provider (Kingston Communications/Kcom/Affiniti) dropping the whole network off the map. A few friends/engineers tried to mitigate the effects by doing some fancy routing but to no avail really. Problems occurred up to about 10pm, and then on Sunday there were odd outages while they presumably fixed the issues.

We’ve not had an explanation but this morning an article popped up on The Register.

This is to add to the aircon failures, a total power failure in Angel Court (Leeds) which left us with two dead servers, and a broken floor in the datacentre where I fell through and gashed my leg on a ventilation tile. We got sod all explanation or service credits for those either.

May 15

Fotopic Backup Tool

I wrote a little proglet to back up your Fotopic.net gallery tonight, complete with collection story and all the photo descriptions in a sensible format.

Mac and Windows downloads available here.

Apr 15

Quality Control on Fotopic’s Photo Of The Day

One of the more popular bits of Fotopic is the Photo Of The Day, which gets syndicated all over the place (even on the front of the my.aol.com site!). We get stacks of submissions, and the official “rules” are a good guideline for what we will and won’t accept – but there’s also a few unwritten rules :)

Since most PotD requests come directly to me, here’s what I tend to choose and not choose:

  • Please for the love of Christ, make it a good quality photo. I frequently reject blurred shots, terrible ‘family snaps’, weird ratios, pics with borders, pics with watermarks (which Fotopic hasn’t applied – we can remove FP-applied ones), or just purely bad photos.
  • On the ‘weird ratio’ thing, the PotD gets syndicated and most of those sites like landscape shots. Anything not in-ratio will get cropped, so if you’ve got portrait or panoramic shots they simply won’t work.
  • Make sure you’ve got copyright. Thankfully I don’t get as many screencaps but nothing’s more likely to get someone jump on us than putting pics of the latest CSI up there. Don’t try and be sneaky either, Nicky’s a CSI guru.
  • We get tons (and I mean tons) of transport pics. Buses, trains, planes, trams, cars… you name it we’ve got it. Consequently we get lots submitted to PotD, and unless it’s a really nice shot you’ve got shedloads of competition. Therefore I’m unlikely to let your mobile-phone pic of a Deltic or an Arriva bus through.
  • It’s not just about the photo – if your photo site uses copious amounts of weird Java, <marquee>, <blink> or has a brain-burstingly horrid backdrop I’ll probably hit CTRL-W faster than you can say ‘aargh my eyes’.
  • Suggest a date for it – if you really want to get in, submit some Christmas photos for December, or some nice beach pics for August – extra points if it’s for a special day (such as St Patricks or St George’s day). Photos in context of the date are the ones we’re most likely to put online, to be frank.
  • We don’t accept photos from other photo sites, so stop trying. You know who you are.

And finally, if you see a PotD which I’ve taken it’s probably because I’m running low on decent submissions! ;)

Apr 10

PayPal Accepted For Fotopic Prints

We’ve just started accepting PayPal for Fotopic prints and gifts from the Fotopic Print Shop. Hurrah!